Testimonials

ConsultStar has been an outstanding partner to Carolina Orthopaedic & Sports Medicine Center, providing exceptional authorization services and demonstrating a strong commitment to supporting our operations and patient care.

When we unexpectedly lost two authorization staff members within just two weeks of one another, ConsultStar stepped in and provided a seamless transition. Their team quickly assumed responsibility for the authorization workload, helping us maintain continuity, minimize disruption, and ensure our patients continued receiving the support they needed.

The success of this partnership has been so significant that we were able to permanently eliminate both FTE positions while maintaining authorization support through ConsultStar. This has allowed us to streamline our operations, improve staffing efficiency, and realize meaningful cost savings without sacrificing service quality.

We are incredibly pleased with ConsultStar’s responsiveness, professionalism, and ability to deliver reliable results during a critical staffing transition. Their team proved to be a valuable extension of our organization, and we would confidently recommend ConsultStar to other healthcare practices looking for a dependable, effective, and cost-efficient authorization solution.

ConsultStar has truly made a positive difference for our organization, and we are grateful for the partnership and support they provide.

— Heather Ray
Revenue Cycle Operations Manager
Carolina Orthopaedic & Sports Medicine Center

Amanda and her team at ConsultStar truly go above and beyond. We are incredibly fortunate to have Amanda’s expertise and guidance when it comes to authorizations and navigating the complexities of insurance. She is relentless in advocating for approvals, works efficiently to get things done, and consistently delivers outstanding results.

What sets Amanda apart is her communication. She keeps us informed throughout the entire process, providing updates every step of the way and ensuring nothing falls through the cracks. Her dedication, knowledge, and commitment to her clients are unmatched.

We are extremely grateful for Amanda and the ConsultStar team and highly recommend their services to anyone seeking a trusted partner for insurance authorization and support.

— Hailey Ann Anderson Scott, LMA
Patient Care Coordinator & Practice Administration
Brian S. Biesman MD FACS